Problems donating: Difference between revisions
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<div class="expand">I received an error message, but I still see a charge on my statement</div> |
<div class="expand">I received an error message, but I still see a charge on my statement</div> |
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*If you received an error message stating that your transaction could not be accepted, your |
*If you received an error message stating that your transaction could not be accepted, your donation may not have been processed or accepted by the Wikimedia Foundation. Please contact us at <tt>[mailto:problemsdonating@wikimedia.org problemsdonating{{@}}wikimedia.org]</tt> for more information about your donation. Please do not include credit card numbers in your email. |
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*A charge may show up on your card, held by your bank, as this is standard operating procedure for any online transaction. If your donation was unsuccessful, your bank will release these funds in about 3-5 business days, depending upon their rules and regulations. If you would like to attempt a donation again, please visit our [[Ways to Give/en|ways to give page]] for a full range of options. |
*A charge may show up on your card, held by your bank, as this is standard operating procedure for any online transaction. If your donation was unsuccessful, your bank will release these funds in about 3-5 business days, depending upon their rules and regulations. If you would like to attempt a donation again, please visit our [[Ways to Give/en|ways to give page]] for a full range of options. |