Donor policy: Difference between revisions
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{{soft redirect|wmf:Donor policy}} |
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<noinclude>{{policy}}</noinclude> |
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__NOTOC__ |
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From the Wikimedia Foundation |
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The content of this page is an official policy approved by the Wikimedia Foundation Board of |
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Trustees. This policy may not be circumvented, eroded, or ignored on local Wikimedia projects. |
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==Donor Bill of Rights== |
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We support the Donor Bill of Rights. |
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Philanthropy is based on voluntary action for the common good. It is a tradition of giving and |
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sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust |
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of the general public, and that donors and prospective donors can have full confidence in the not- |
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for-profit organizations and causes they are asked to support, we declare that all donors have these |
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rights: |
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# To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes. |
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# To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities. |
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# To have access to the organization's most recent financial statements. |
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# To be assured their gifts will be used for the purposes for which they were given. |
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# To receive appropriate acknowledgment and recognition. |
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# To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law. |
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# To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature. |
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# To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. |
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# To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share. |
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# To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers. |
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The text of this statement in its entirety was developed by the Association of Fundraising |
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Professionals (AFP), Association for Healthcare Philanthropy (AHP), Council for Advancement and |
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Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. |
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==The Wikimedia Donor Privacy Policy== |
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The content of this page is an official policy approved by the Wikimedia Foundation Board of |
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Trustees. Wikimedia maintains the highest level of respect for the privacy of its donors. In |
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furtherance of our commitment to honor your rights, we have developed this Donor Privacy Policy |
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to guide our staff and volunteers on how they may and may not use your personal information. |
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===What information we collect=== |
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''Wikimedia.'' We use personal information collected from donors for the purposes of processing |
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payments and communicating with donors about Wikimedia as well as conducting the fundraising |
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and other operations of Wikimedia. This information may include name, amount donated, address, |
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telephone number, donor comments, e-mail address, and any other personal information provided to |
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us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check. |
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As part of providing an online experience expected by our donors, we may store various data that |
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are collected as part of standard web operations (including things like user agent strings, ip |
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addresses, referrer strings, and cookies). We may use this data for purposes described in this policy, |
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including analytical needs and improved functionality of our website. We make limited use of |
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cookies, including third party cookies (such as cookies from payment processors), to track sessions, |
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help store data, and fulfill the purposes set out in this policy. You can prevent or delete our cookies |
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by adapting your browser settings, although this will likely affect the functionality of the website. |
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''Payment Processors and Other Service Providers.'' Payment processors allow donors to give |
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electronically using a payment services account, a credit card, or other payment method. These |
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processors collect certain information from donors, and you should consult their privacy policies to |
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determine their practices. |
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To provide donors the best possible experience, we work with service providers and may share |
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Donor Data and other information with, or have it transmitted through, them. Such service |
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providers include, for example, collocation facilities and bandwidth providers as well as |
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organizations that help non-profit organizations with fundraising. |
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===How we use that information=== |
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''Donor Data.'' Donor Data may be used for these kinds of purposes: |
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* Distributing receipts and thanking donors for donations |
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* Informing donors about upcoming fundraising and other activities of Wikimedia |
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* Internal analysis, such as research and analytics |
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* Record keeping |
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* Reporting to applicable government agencies as required by law |
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* Surveys, metrics, and other analytical purposes |
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* Other purposes related to the fundraising operations |
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Unless otherwise stated, we do not publish, sell, trade, or rent Donor Data. Anonymized donor |
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information may be used for promotional and fundraising activities. Comments that are provided by |
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donors may be publicly published and may be used in promotional materials. We may use available |
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information to supplement the Donor Data to improve the information we use to drive our |
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fundraising efforts. We may allow donors the option to have their name publicly associated with |
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their donation unless otherwise requested as part of the online donation process. |
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We use data gathered for payment processors and other service providers only for the purposes |
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described in this policy. |
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===Financial information=== |
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It is our internal policy to limit access to financial information to professional staff and volunteers |
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who need to process that information for the purposes described above. Personal financial |
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information is not sold to or traded with other parties. |
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We use partners to provide online payment processing services. Usually, the privacy policies of |
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these organizations will be presented to you on their respective websites and typically also as part of |
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your donation process. If you pay by credit card, we do not store your credit card information, bank |
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account numbers, or other financial account data sent directly to those processing services. |
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Donations to Wikimedia made by check go to a bank lockbox. This provides a particularly high |
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level of security and confidentiality. |
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===Contact us=== |
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If you have questions about this Donor Privacy Policy or requests about the status and correctness |
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of your donor data, please email donate <at> wikimedia.org or write to: |
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{{Foundation address}} |
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::Wikimedia Foundation Inc. |
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::149 New Montgomery Street, 3rd Floor |
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::San Francisco, CA 94105 |
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::USA |
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If you want to make a donation by check, please send the check to: |
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{{Lockbox address}} |
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::Wikimedia Foundation, Inc. |
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::P.O. Box 894879 |
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::Los Angeles, CA 90189-4879 |
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::USA |
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===Security=== |
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We are committed to protecting donor personal information from unauthorized access, alteration, |
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disclosure, or destruction. Among other things, we undertake a range of security practices, including |
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measures to help secure web access to sensitive data and undertake efforts to address security |
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vulnerabilities for various tools and databases. |
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===Other Disclosures=== |
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We may disclose information when required by law; when needed to protect our rights, privacy, |
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safety, property, donors, or users; and when necessary to enforce our terms of service. |
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===Updates=== |
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We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected |
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on this page. Substantive changes may also be announced through the standard mechanisms by |
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which we communicate with our users and community. You should periodically check this page for |
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any changes to the current policy. |
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===Data Destination=== |
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Wikimedia is a worldwide organization. By donating, you consent to the transfer of the collected |
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information to the United States and other places as may be necessary to carry out the purposes and |
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objectives set out in this policy. |
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===Data Retention=== |
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We seek to retain donor-related information only as needed to fulfill the purposes described in this |
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policy unless a longer retention period is required by law or regulations. For example, tax laws in |
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the United States and the State of Florida may require the Foundation to keep contact information |
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and contribution level of donors on file. |
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===Rights=== |
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You have certain rights with respect to the information we collect about you. Upon request, we will |
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tell you what information we hold about you and correct any incorrect information. We will also |
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make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise |
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required to keep it. |
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===Scope=== |
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This particular policy applies to the entity that is posting it. If you visit the Wikimedia donation |
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page from a location that has a Chapter, you might be – though not necessarily -- redirected to that |
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Chapter’s website. Chapters are independent and may post different policies and practices |
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depending on local law requirements and other considerations. Chapters who participate in the |
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fundraising, however, are expected to adhere to the general principles set out in this policy. |
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This policy does not address data from sources other than donations, such as edits or content |
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contributions to projects or features. |
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::''Last Updated September, 2011'' |
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::''Prior Policy (July 2011) (for reference)'' |
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::''Prior Policy (2009) (for reference)'' |
Revision as of 11:38, 12 May 2016
This page has moved to wmf:Donor policy