Cancel or change recurring giving

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Cancel or change recurring giving

We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

To cancel or change your recurring donation please email donate@wikimedia.org and include the following:

  • The type of change you would like to make to your donation;
  • The email address that was used when the donation was made;
  • The full name used; and
  • The amount and currency of the donation.

You will receive an email confirmation when the change is completed. Please do not include your credit card number or other financial information when contacting us.

Please note: If you donate by credit/debit card, in some cases credit card processors will notify us when card details (including expiration date) are updated, to ensure the donation is not interrupted. If you have questions about this, please contact your credit card provider for more information.