Cancel or change recurring giving: Difference between revisions

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* You will receive an email confirmation when the change is completed.
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
* '''Please do not include your credit card number or other financial information when contacting us.'''

If you donate by credit/debit card, in some cases credit card processors will notify us when card details (including expiration date) are updated, to ensure the donation is not interrupted. If you have questions about this, please contact your credit card provider for more information.


| bitcoin-title = Bitcoin
| bitcoin-title = Bitcoin

Revision as of 16:46, 10 April 2019

Cancel or change recurring giving

We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

PayPal

  • Please email donate@wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email connected to your PayPal account
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.

Credit Card

  • Please email donate@wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email that was used for the donation receipt
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.

If you donate by credit/debit card, in some cases credit card processors will notify us when card details (including expiration date) are updated, to ensure the donation is not interrupted. If you have questions about this, please contact your credit card provider for more information.